Legal

Privacy notice

This website collects personal data only when you send a form. We use it to answer you, and for nothing else.

Who is responsible

Avto Guma AD, St. 518 No. 16, Skopje, North Macedonia, is responsible for the personal data collected through this website. For anything on this page, write to avtogumaskopje@yahoo.com or call +389 2 3113 299.

What the forms collect, and why

The request for quotation sends us your company, name, e-mail address, phone number and country, and what you enter about the part: the product group, the description, the quantity, the working medium, the temperature range, the hardness, the properties you tick, whether a drawing is available, the deadline and your message. The contact form sends your name, e-mail address, phone number and message.

We use this data only to answer you and to prepare an offer. The legal basis is the steps you ask us to take before a possible contract, and your consent given in the form.

How the forms are delivered

The forms are delivered to us by e-mail through a form-delivery service (Web3Forms) on the network of our hosting provider (Cloudflare, Inc.). The service passes the content of the form to our mailbox and processes it on our behalf only. The forms cannot carry files: please send drawings by e-mail to avtogumaskopje@yahoo.com.

The Avto Guma assistant

The two assistant tools on this website (“Describe your part” and “Ask Avto Guma”) send the text you type to an external AI service provider (data processed in the USA), only to generate the answer. This website stores nothing of it, and no account or cookie is involved. Please do not type personal or confidential data into the assistant. Its answers are for information only; a binding offer or technical statement comes only from Avto Guma AD.

Cookies, analytics, third parties

This website sets no cookies and uses no analytics or advertising services. Its fonts are served from this website itself. The “Open in Google Maps” link opens Google Maps, which has its own privacy notice; nothing is sent to Google before you click it.

How long we keep it

Enquiries that do not lead to business are deleted within 12 months. Correspondence that belongs to an offer or a contract is kept as long as the law requires.

Your rights

You can ask us what personal data we hold about you, ask for it to be corrected or deleted, object to its processing, withdraw your consent and ask for a copy of the data you provided. Write to avtogumaskopje@yahoo.com. You can also lodge a complaint with the personal data protection authority of North Macedonia.